Help & Support

Get answers to common questions and general help and support

User Documentation

We’ve included steps here to perform common tasks when using the GameSoft site. This includes creating your gaming space and adding apps and themes.

The basics Create your gaming space Adding apps Applying themes Restore your gaming space from backup

THE BASICS

With GameSoft you create your own ‘gaming space’ - an area personalized by you with the games, gaming news & reviews and other apps that interest you. You add these apps via the Apps Gallery. Once an app has been selected by you from the Gallery, it will be automatically added to your gaming space. You can add and remove apps to your heart’s content.

Your gaming space consists of tabs and each of these tabs can contain one or more apps. You can name each of these tabs to organize your gaming content e.g. you might have one or more Games tabs and other tabs for News & Reviews, Sport, Music and so on.

You can change the look & feel of your gaming space by applying a theme background image. There are hundreds of themes to choose from, available from the Themes Gallery. You can apply a different theme to each of your gaming space tabs.

CREATE YOUR GAMING SPACE

The first step is to enter some basic information to help us make your gaming space! When you first visit the GameSoft site, you will see the landing page.

1 Click Sign up.

2 Type your email address and click GO. Alternatively you can sign up via Facebook, Twitter or Google+.

3 Enter and confirm your password and select from the other options presented.

4 Choose a gaming style (optional). This will pre-set your gaming space with sample content intended to match your interests. You can change this content at any time following creation of your gaming space.

5 Choose a theme from the default selection shown (optional). You can change the theme at any time following creation of your gaming space.

6 Enter some personal information such as your location (optional). Providing this information better helps us to tailor your gaming space to suit your needs (your location is used to customize the custom Google search aspect of the site).

7 Click Done! See my gaming space.

Your gaming space is created!

ADDING APPS

The App Gallery has hundreds of apps to choose from - everything from games, game news & reviews apps and special interest apps for topics such as music, entertainment and sport.

1 Login to your gaming space.

2 Click the right-hand Add Content button, followed by Apps.

3 Browse the App Gallery using the categories left-hand menu. The gallery also includes a ‘free text’ search box allowing you to search for apps using keywords.

4 From the selection of apps shown, click on the app’s ‘...’ button followed by Add App. Alternatively, for further information relating to that app, click on the app’s title or preview image. On the app’s details page, click Add this app.

5 Click Home to return to your gaming space.

The chosen app(s) have now been added to your gaming space.

APPLYING THEMES

The Theme Gallery contains hundreds of themes to choose from. Each of your gaming space tabs can include a different theme and you can change themes as often as you like.

1 Login to your gaming space.

2 Click the right-hand Add Content button, followed by Themes.

3 Browse the Theme Gallery using the categories left-hand menu. The gallery also includes a ‘free text’ search box allowing you to search for themes using keywords.

4 From the selection of themes shown, click on the theme’s ‘...’ button followed by Apply Theme. Alternatively, for further information relating to that theme, click on the theme’s title or preview image. On the theme’s details page, click Apply this theme.

5 Click Home to return to your gaming space.

The chosen theme has now been applied to your gaming space’s active tab.

RESTORE YOUR GAMING SPACE (FROM BACKUP)

Your gaming space is automatically backed-up on a weekly basis. This means that, should you encounter problems with your content or mistakenly delete tabs or apps, you can restore your space to a former point in time.

Please note: By restoring your gaming space to an earlier point in time, this could erase certain tab or app settings that were applied after the restore point.

1 Make sure you are logged in.

2 Click the top-right avatar picture, followed by Account settings.

3 Click Restore Settings.

4 Browse the restore points and click Restore from here. You will need to confirm your selection.

Your gaming space will be restored based on the particular restore point you selected.

We hope the above steps help you to get started with your gaming space. However, if you need further assistance, please message us using the Help form.

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